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Remote Role Growing International Chemical Distribution Company headquartered in Suwanee, GA has an immediate need for an Account Representative, an excellent role for a Supply Chain Graduate.
This role will actively work with Suppliers, Customers and Internal Teams to help facilitate the purchasing and logistics of their products.
Outstanding opportunity to learn all aspects of this exciting and entrepreneurial business. The Account Representative is responsible for customer interaction and order fulfillment activities.
Key responsibilities include taking orders, ensuring that all orders are entered into company systems and fulfilled according to documented processes.
This includes working with various suppliers and 3rd parties to purchase, ship, clear store and deliver the correct material in accordance with customer specifications.
Communicates with new and existing customers to develop rapport and better understand product needs, requesting usage information and forecasting demand and maintaining appropriate safety stock in warehouses in accordance with guidelines established by management.
The Customer Service Representative uses discretion and judgment to perform essential functions of the position. Receives and fulfills sales orders and maintains account relationships with appropriate roles with the assigned customers / products.
Assist customers with ordering decisions using forecasts and historical purchase information. Properly account for, document and attribute to purchase orders or sales orders and expenses incurred in the process of order fulfillment.
Follows processes in accordance with Quality Management System (ISO) Standard procedures. Monitor Stock Levels for assigned products and escalate to Purchasing when minimum stock level quantities are reached.
Provide recommendations for adjusting stock levels based on forecasts from customers / purchasing patterns. Identifies incremental sales opportunities within existing customer base.
Update and provide concise, weekly operations reports regarding sales, supply disruption, stock level quantities, etc. Provide other on-time reports, analysis and recommendations at management’s request.
Track quality objectives in accordance with stated ISO procedures. Resolves questions, requests, and problems promptly and courteously.
Keeps customers informed of company policies, procedures, and status of their orders and accounts. Politely obtains and conveys information as needed.
Maintains the company's professional reputation. Provides superior customer service. Qualifications : Bachelor's degree in Supply Chain OR a minimum of two years of experience in a customer service with a Supply Chain related business.
Last updated : 2024-03-29
Full Time
Business Services
$59k-73k (estimate)
03/31/2024
06/28/2024
searchlogicrecruiting.com
Atlanta, GA
<25
Business Services
The job skills required for Supply chain include Supply Chain, Logistics, Customer Service, Purchasing, etc. Having related job skills and expertise will give you an advantage when applying to be a Supply chain. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supply chain. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supply chain positions, which can be used as a reference in future career path planning. As a Supply chain, it can be promoted into senior positions as a Supply Chain Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supply chain. You can explore the career advancement for a Supply chain below and select your interested title to get hiring information.